FAQ – Joy's Most Asked Questions Answered

FAQs

How do you maintain my privacy?

We take your privacy incredibly seriously. Pregnancy is a deeply personal journey, and as parents ourselves, we deeply understand and respect the sensitivity of the information you'll be sharing with us.

Our Data Protection Principles - It’s personal for us, too

End-to-End Encryption: All your conversations and personal health information are encrypted, protecting your data from unauthorized access.
No Selling Data: We NEVER sell or share your personal information with third parties. Period.

What We Protect

‍‍‍‍Personal Identifiable Information
Health History
Conversation Logs
Location Data
Payment Information

Anonymized & Secure

‍‍All personal identifiers are stripped from any aggregate data we might use for research or improvement
Your data is stored on secure servers
We do regular third-party security audits
You have the option to permanently delete all your data at any time

Your trust is our most valuable asset. We're not just protecting data – we're protecting your most intimate life moments. 💖

Why should I trust you?

We’re more than an app. We are your pregnancy partner.
Our solution isn't just lines of code—it's a carefully crafted support system built by experienced engineers and parents who deeply care about making your journey better.

Personalized, Not Generic: Our AI learns your unique pregnancy journey
Evidence-Based Guidance: Every recommendation comes from credible medical sources
Compassionate Support: We understand pregnancy is emotional, not just physical
Continuous Learning: Our system constantly improves to serve you better

Real Expertise. Real Support.

‍‍‍‍24/7 Access to Trusted Information
Instant, Accurate Answers
No Judgment, Only Understanding
Designed to Complement—Not Replace—Professional Medical Care

🩺 Important Note: We're your supportive guide, but always recommend consulting your personal healthcare provider for individual medical advice.

Your trust isn't automatic—it's earned, every single day. 🤝

What benefits do I get from using Joy?

Forget scrolling through endless pregnancy forums and googling your every worry at 2AM. Your personal pregnancy coach is now just a text away – delivering expert guidance, real-time support, and a dash of encouragement right to your phone.

Imagine having a knowledgeable, compassionate friend who:.

Answers your burning pregnancy questions in seconds
Tracks your baby's development week by week
Provides personalized shopping tips tailored to YOUR unique pregnancy journey
Keeps track of the questions you want to ask your doctors
Creates personalized to-do lists to get you fully prepped
Offers emotional support when you need it most
Helps you feel confident, informed, and empowered

No judgments. No overwhelming medical jargon. Just honest, practical support – exactly when and how you want it. 💕

How are you different from other apps out there?

First and foremost - we're not an app. There’s no annoying downloads and no stalkerish location tracking. Joy is your 24/7 pregnancy friend, designed for you to text when you need help. Here’s how we are different to other apps

Personalized, Not Generic: Our AI learns your unique pregnancy journey. What does this mean for you?
Real time support - answers within seconds that are personalized to YOU
Personalized shopping and prep-help - Save time and $ by getting the gear that’s right for you

Continuous Learning: Our system constantly improves to serve you better.

Why are you charging me for using Joy?

Investing in Your Pregnancy Journey: Quality Comes at a Cost 💖
We're not selling a simple tracking tool. We're providing a comprehensive, personalized pregnancy support system that:

Delivers expert-backed, medically-reviewed guidance
Offers round-the-clock, intelligent support
Provides personalized insights tailored to YOUR unique pregnancy
Employs advanced AI and medical expertise
Requires continuous development and maintenance

Transparent Pricing Model

‍‍No hidden fees
Flexible subscription options
Cancel anytime
Significantly more affordable than private consultations

Think of It as an Investment in Your Health and Peace of Mind 🌟
The cost of our solution is a fraction of:

A single specialist consultation
Pregnancy books and guides
Anxiety-driven late-night internet searches
Potential health complications from uninformed decisions

We're not just charging for a solution. We're providing a lifeline of support, expertise, and personalized care during one of the most important journeys of your life.

Your health. Your journey. Our commitment.

Your one-stop text hot line for everything bump.

Let's be friends.