FAQ
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What can Joy actually do for me?
Joy saves memories into magical family journals and ends your shopping scroll by doing all the research for you. She sets reminders, manages to-do lists and doctor’s q-lists, answers questions and can even provide a safe space to vent or ask those Qs you’ve been shy to ask.
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Is Joy private and secure? Will my data or photos be shared or sold?
We mean it when we say your privacy is our top priority This is why we don’t even ask your name or make you sign up. There’s no app stalking you. We never sell or share your data or photos ever.
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How much does Joy cost? Are there any hidden fees or subscriptions?
After a 14 day free trial, Joy costs $9.99 / month and you can cancel any time. There are no other fees or costs - just like sending texts to a friend, or to an assistant who was always awake and did your admin for you!
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Do I have to download an app or create an account?
No app. No account. Just text—no downloads or forms.
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How do I get started? What does Joy need from me?
Simply text and get going! No names or other personal details required.
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How fast will I get a reply if I text Joy?
Joy replies instantly, any time—day or night.
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Can I add both photos and messages to my memory journal?
Yes! Send photos, videos, or written memories—Joy saves them beautifully.
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Are Joy’s product picks unbiased?
Yes. Joy is here to take your side and slay those retailer algos. She gives honest, top-rated options tailored to you—no sponsored results.
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Can I trust Joy’s advice—do I still need my doctor?
Joy gives evidence-based info, but never, ever replaces your doctor. Medical concerns? Always check with a professional who knows you and your specific situation and never rely solely on Joy’s advice.
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Is it easy to stop using Joy?
Yes, just text “stop” anytime to unsubscribe—no hassle, no questions.